Privacy Policy

1Introduction

ScopeShield ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how our browser extension and web application collect, use, and safeguard your information. We operate on the principle of minimal data collection—we only store what is strictly necessary to provide our service.

2Data We Collect

We categorize our data collection into two specific areas:

• Authentication Data:
  We store a secure authentication token locally to keep you logged in. This allows the extension to communicate with your dashboard without constant re-login prompts.
• Active User Content:
  When you explicitly click "Create Ticket" in the extension, we process the specific text message capabilities from the active web page (e.g., WhatsApp or Slack) to draft your ticket. We do not passively monitor, store, or transmit your background chat history or private messages.

3How We Use Your Data

We use the data we collect solely to provide the ScopeShield service: creating and managing scope-of-work tickets. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4Third-Party Services

To provide a reliable and secure infrastructure, we partner with industry-leading services: